Emergency communication tips
Try wireless text/short messaging service (SMS). During an emergency situation, text messages will often go through quicker than voice calls because they require less network resources. All of AT&T’s wireless devices are text messaging capable. Also, if you have a wireless data device such as an Apple iPhone or a BlackBerry® Smartphone, you can use its messaging capabilities to communicate. Depending on the call plan, additional charges may apply.
non-emergency calls to a minimum, and limit your calls to
the most important ones. Chances are many people will be
attempting to place calls to loved ones, friends and
Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.
Keep your wireless phone batteries
charged at all times. Have an alternative plan to
recharge your battery in case of a power outage, such as
charging your wireless device by using your car charger
or having extra mobile phone batteries or disposable
mobile phone batteries on hand.
Protect hardware/software/data records/employee records, etc. Routinely back up these files to an off-site location. Use a generator for supplying backup power to vital computer hardware and other mission-critical equipment. Prearrange the replacement of damaged hardware with vendors to ensure quick business recovery.
Assemble a crisis-management team and
coordinate efforts with neighboring businesses and
building management. Be aware that emergencies affecting
your suppliers also affect your business. Outline a plan
for supply chain continuity for business essentials.